Good to know

Inclusive services & useful information


  • Maximum comfort in our spacious apartments/suites
  • Sustainable, healthy environment in our complex with "Casa Clima" Class A certification
  • Apartments with wooden floors and use of natural materials
  • Private stone pine sauna in some apartments/suites
  • Private loggia or garden with sun loungers
  • Free Wi-Fi throughout the complex
  • Final cleaning included
  • Cot and high chair, free on request


  • Bread delivery from the local bakery (except on Sundays and public holidays) - payable extra
  • Eggs and milk from our farm - payable extra
  • Cosy stube in the entrance area


  • Visits to our cows and chickens
  • Children's playground


  • Personal ski instructor: Michael is happy to offer professional advice (on request/payable extra)
  • Just a 5-minute walk: the ski slopes of the Three Peaks Dolomites ski resort are close to the property
  • Not just the slopes: cross-country skiing and a wide choice of hikes starting straight from the property
  • Ski store: with lockable, heated lockers for skis and sports equipment
  • Free Holidaypass: free use of all public transport throughout South Tyrol (only in winter)


  • Information corner: with hiking advice and maps
  • Store for cycling and hiking gear: with lockable, heated lockers for hiking, cycling and sports equipment
  • Cycle path in front of the building: direct access to the Drava San Candido-Lienz cycle path
  • Hiking paradise in the Dolomites: huge choice of hikes starting straight from the property


  • Lift
  • Parking space in the underground car park (one car per apartment)
  • Charging station for electric cars (payable extra) 
  • Washing machine, dryer and iron on request/payable extra
  • Transfer service from the train station

General information

  • Arrival and departure
    • Check-In from 3.30 p.m. 
      • Please notify us by phone if you intend to arrive late.
    • Smart check in
      • As we are not always at home, we will enquire a day or two in advance when you plan to arrive. If we don't get home in time, or if you arrive very late, you won't have to wait for us out in the rain. You can use a PIN to enter the building and collect the key cards for your rooms. But what about the welcome? It's sure to be even warmer when we finally meet! ;-)
    • Check-Out by 9.30 a.m.
  • Breakfast service
    Rolls from the local bakery, milk and eggs from the farm (with extra charge)
  • Non-smoking facility
    Smoking is not allowed in the apartments/suites. We appreciate your cooperation.

Pricing Information


The prices shown are per day per apartment, with standard occupancy and for a minimum stay of 7 nights.

Final cleaning is included in the price. The price does not include the local tourist tax of € 1.35 per person per day (for guests aged 14 upwards), which is payable on site.

Discounts and supplements

  • Minimum stay: 7 nights | Stay of less than 7 nights on request/with supplement
  • Additional person (sofa bed) € 35.00 per night
  • Prices for children:
    • Children up to age 3 (baby crib): free
    • Children aged 3 to 14 (sofa bed): 15.00 € per night
  • Dogs: € 10.00 per night | Only on request, and in certain apartments
    Please bring your own dog bed and blanket. Dog owners will be charged if more thorough final cleaning is required, or in the event of any damage.
  • Breakfast service: rolls from the local bakery, milk and eggs from the farm on request/payable extra

Booking conditions

Deposit and bank details

To confirm your reservation, we ask for a deposit of 30 % of the total price.
Our bank references are:

IBAN: IT89X0802058790000301045318
Bank: Raiffeisen Alta Pusteria San Candido

Method of payment

Please pay your bill the day before departure. Payment on site can be made by cash, your EC card or debit card and credit cards (except AMEX and Diners). Cheques are not accepted.

Terms and conditions of cancellation

  • 1 month before arrival: free cancellation
  • From 1 month to 2 weeks before arrival: your deposit will be retained                 
  • 2 weeks before arrival: 70 % of the total price                                   
  • Late arrival or early departure: 100 % of the total price   

To protect you against unforeseen events, we recommend you take out travel cancellation insurance with Red Rooster.